Trust Acceleration Index (TAI™)
The supply chain KPI nobody measures. Until now.
TAI™ turns supply chain trust from an abstract feeling into a single, trackable score — built from 12 months of primary research with OEMs, suppliers, and government agencies. Reciprocal. Specific. Actionable.
It's not the data infrastructure.
It's the trust to share it.
Every manufacturer knows they need better supply chain visibility. Most assume the barrier is technology or data infrastructure. It isn't. The barrier is trust. Companies won't share forecasts, capacity data, or risk signals with partners they don't trust — and until now, there's been no way to measure trust, pinpoint where it's breaking down, or systematically fix it.
Traditional supplier scorecards are one-directional: the manufacturer grades the supplier, files the report, and moves on. The supplier's perspective is never captured. The result is a relationship built on assumptions, not evidence — with blind spots that silently erode performance, inflate costs, and kill agility.
The data your supply chain needs most is often the data your partners are least willing to share. TAI™identifies these gaps by name.
One number. Two perspectives. Every gap, named.
TAI™ is a quantitative scoring model that produces a single, trackable score between any two supply chain partners. Both sides complete a 24-question reciprocal survey. Tier-specific regression coefficients translate responses into a TAI score for each party — and a heat-map scorecard showing exactly where perceptions diverge.
How it Works
From assumption to evidence, in four steps.
The full assessment is lightweight by design. Identify the trust factors that matter for your tier. Deploy the reciprocal survey to both sides. Generate the score and heat map. Then act on the gap with a joint, factor-specific plan.
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24 questions across your top trust factors
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~15 min per respondent, both sides of the relationship
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3+ stakeholders per side, for a stable signal
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1 → 10 pilot one supplier, or scale across your top ten
THREE DIMENSIONS OF TRUST
Accelerate supplier reliability, customer confidence, and operational speed.
TAI™ measures trust where it actually moves the business — across your supply base, your customers, and your own four walls.
01 - Internal
Within Your Four Walls
Surface misalignment between divisions, plants, and functional silos before it becomes a barrier to cross-functional execution. Gain quantifiable trust signals that reveal blind spots and sharpen operational decision-making.
02 - Upstream
Manufacturer → Vendor
Reduce delays, eliminate misalignment, and increase execution velocity across your supply base. Operationalize forecasts, capacity signals, and risk visibility with the partners who need them most.
03 - Downstream
Manufacturer → Customer
Improve collaboration and confidence through secure, reciprocal data-sharing. When customers trust the relationship, reputation replaces advertising — and preference replaces competition.
TAI™ Trust Score Reporting
You don't just learn that trust is low. You learn where.
A sample heat-map scorecard from a single supplier upstream-application engagement. Each bar represents the gap between manufacturer and supplier perception across one of the ten validated trust factors. Higher = bigger misalignment.
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USE CASES & EXPECTED OUTCOMES
Trust, mapped to the metrics your board already tracks.
Ten high-leverage scenarios where TAI™ reciprocal scoring translates directly into supply chain KPI movement. Improvement bands reflect ranges observed in pilot engagements and validated research.
Trust, measured. KPIs, moved. Margin, compounded.
First-mover advantage. Very few companies measure trust bilaterally. Fewer still act on what they find. The organizations that do describe the results as transformative — stronger bonds, preferential treatment, and compounding returns.
01 Reciprocal scoring — both sides measured.
02 Every trust gap named, factor by factor.
03 24 questions. 15 minutes. Immediate scorecard.
04 Surfaces the data nobody is willing to share (PWG).
05 Tier-specific coefficients, validated via PCA & regression.
06 A living model — recalibrates as relationships mature.
07 Works internally too — across plants, divisions, silos.
08 Embeds into existing supplier & vendor portals.
09 Trust becomes a board-level KPI — trended, tracked, owned.
10 Joint action planning, with precision.
11 Reputation replaces advertising — lower CAC.
12 Pilot one supplier — or scale to ten.
The framework is live. The model is validated. The survey is ready to deploy.
We're selecting a small cohort of manufacturers and suppliers to pilot the framework, shape its next iteration, and gain first-mover advantage in trust-driven supply chain performance.
- 15-minute reciprocal assessment. Three stakeholders per side, minimum.
- Immediate scorecard. Factor-by-factor heat map with named gaps.
- 30 / 60 / 90 action plan. Joint plan, shared visibility, scoped to your tier.
- Benchmark-driven consultation. Compare your TAI™ score against tier-specific norms.
NO-COST MANUFACTURER TRUST ASSESSMENT · 10–12 MIN · IMMEDIATE SCORECARD · 30/60/90 PLAN